Job Details

Workers Consultant
  • $113,092 per annum + superannuation
  • Full time, fixed term 12 months
  • Melbourne

About the role

The Workers Consultant utilises their expertise and knowledge of the Workplace Injury Rehabilitation and Compensation Act and the Accident Compensation Act to assist workers who have lodged a conciliation request with the Accident Compensation Conciliation Service (ACCS) concerning a decision made by an agent, self-insurer or employer in relation to their worker’s compensation claim.  Reporting into the Senior Workers Consultant, this role will also be responsible for:

  • Educating workers in relation to the conciliation process
  • Providing technical expertise to workers in relation to the compensation entitlement matters that are the subject of dispute
  • Analysing and evaluating documentation to identify a plausible argument in support of the worker’s contention
  • Liasising with a variety of stakeholders on behalf of the worker to ensure that all relevant information is identified and collated during the dispute resolution process
  • Regular travel to regional areas where necessary

Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role.

About you

As the successful candidate you will have a strong background and working knowledge of the Workplace Injury Rehabilitation and Compensation Act. You have excellent stakeholder management skills with the ability to negotiate across a diverse range of stakeholders. With strong attention to detail, and the ability to prioritise conflicting priorities, you will also possess:

  • The ability to deal with high level emotional and conflict driven situations
  • Exceptional communication, interpersonal, negotiation and presentation skills
  • Ability to undertake effective research and analyse material
  • Extensive technical knowledge of the Accident Compensation Act and relevant claims procedures and case law

Working with Us

We pride ourselves on being a great place to work and offer flexibility to facilitate work/life balance. People who are seeking part-time or job share arrangements are encouraged to apply.

WorkSafe employees enjoy: Discounted Gym & Pool Memberships | WELL Rated Building | Group Training & Yoga Classes | Very active Social Club | Pool & Table Tennis | Sparkling Water | Discounted Prescription Eyewear | Career Opportunities and Working for your Community!

What’s next?

Applications close 11:00pm Thursday 18th August 2022. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with Australian Citizenship or Permanent Residency may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Katherine Bray on (03) 4243 8895 or email

About Us

At WorkSafe our passion for the wellbeing of Victorian workers brings us together. Our people come from a wide range of professions and with no two days ever being the same, diverse thinking comes naturally to us. As we build the WorkSafe of the future, we’re committed to delivering industry best practice to our people, our customers and the community. 

Our Future

Our Strategy has our core purpose front of mind; reducing workplace harm, improving outcomes for injured workers and provide community value.

We don’t shy away from the importance of our purpose to the Victorian community, that’s why we have a stated ambition to be world leading.

The outlook is a future where the system enables us to identify and mitigate potential risks and hazards before they result in harm to workers. When workers are injured, the system will support the best outcomes.

Important Information

WorkSafe is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with WorkSafe’s obligations under the Occupational Health and Safety Act 2004 (OH&S Act).

Therefore, all WorkSafe employees are required to have an up to date COVID-19 vaccination status, which is currently defined by the Australian Technical Advisory Group on Immunisation (ATAGI) as three vaccine doses, unless a valid medical exemption applies.

To meet our obligations under the OH&S Act, WorkSafe will request vaccination information or evidence of an exemption in the pre-employment stage.

Prior to commencement of employment with WorkSafe you will need to provide evidence that you are vaccinated against COVID-19 and have an up to date vaccination status, or that a medical exemption applies.










Job Ref: KB000277
Submitted: 05-08-2022
Contact: Katherine Bray
Contact Phone: 4243 8895

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