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Senior Governance and Business Analyst
  • $132,814 per annum + Superannuation
  • Full time, Fixed term till Aug 2022
  • Geelong

About the role

WorkSafe’s Insurance Business Unit (IBU) is responsible for the management and delivery of workers compensation insurance and self-insurance services for WorkSafe. The Business Service and Enablement (BSE) Division is responsible for delivering the supporting and enabling capabilities across the business unit, in particular as business owners of the technology platforms and services. The primary purpose of this team is to be the business owner for IBU’s Insurance IT systems.

The Senior Governance and Business Analyst is accountable for the development and implementation of initiatives and projects around WorkSafe’s insurance business applications. The role provides a critical function for WorkSafe’s insurance products and services, including the management of business partners and business applications. 

Some key accountabilities include: 

  • Manage the delivery of end-to-end businesses processes which are enabled by WorkSafe’s mainframe and premium insurance business applications, including delivery of the annual premium cycle
  • Lead IBU’s incident management and recovery across all Agent and client-facing business applications, including engagement and negotiation with ITSS and Agents
  • Lead the change and development prioritisation for premium systems, testing and support of premium systems and coordinate teams to perform development of business requirements, test strategies and user acceptance testing activities
  • Prioritise and manage change to WorkSafe’s mainframe applications with vendors, working collaboratively with ITSS business partners, IBU and Agents to lead the business contribution to system specifications and other documentation ensuring a robust application of the software development lifecycle for IBU’s system improvement processes
  • Understand and advise on different systems from an operational viewpoint including mainframe and online systems and provide input as necessary, and to evaluate and support the implementation of systems changes to meet the business needs


Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role.

About you

You are an experienced leader who wants to make a difference. Your communication and organisational skills are exemplary – You have a passion for influencing industry. You are a team oriented person who enjoys leading an impact on your team and stakeholder.

  • Ability to lead and informally coach a small team of technical experts
  • Experience working with vendors to deliver scheme outcomes, including performance management
  • Experience with WorkSafe’s project management and governance frameworks, with demonstrated ability to design, develop and implement multi-faceted programs, systems and procedures
  • Experience as a business analyst in the delivery of major projects applying the software development lifecycle, including deep experience with both waterfall and agile delivery models.
  • A solid understanding of the application of legislation in an operational context, for example the Workplace Injury Rehabilitation and Compensation Act 2013 and relevant Premiums Orders.
  • Tertiary qualifications in Business, Information Technology or similar, unless extensive experience in a similar position with comparable tasks

Working with Us

We pride ourselves on being a great place to work and offer flexibility to facilitate work/life balance. People who are seeking part-time or job share arrangements are encouraged to apply.

What’s next?

Applications close 11:00pm on 7th Dec 2021. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and/or Medical Assessment) as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Talent Acquisition Specialist, Sangeeta Devaraj on

About Us

WorkSafe Victoria plays a critical role in the lives of Victorian employers and workers - as the state’s health and safety regulator and as the manager of Victoria’s workers compensation scheme. In both capacities, employers and workers are at the heart of our service.

Our aim is to keep all workplaces healthy and safe, and to deliver high quality care and treatment when workers are injured.

WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.

Our Future

Our Strategy has our core purpose front of mind; reducing workplace harm, improving outcomes for injured workers and provide community value.

We don’t shy away from the importance of our purpose to the Victorian community, that’s why we have a stated ambition to be world leading.

The outlook is a future where the system enables us to identify and mitigate potential risks and hazards before they result in harm to workers. When workers are injured the system will support the best outcomes.

Job Ref: SD000147
Submitted: 23-11-2021
Salary/Rate: $132,814 per annum + Superannuation

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